1. Introduction
Drive Icons (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website at www.driveicons.ca, in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
2. Information We Collect
We collect personal information only when voluntarily provided through:
Contact forms or viewing appointment requests
Newsletter sign-up forms
This may include:
Your name
Email address
Phone number
Preferred contact method
Optional notes or inquiries
We also collect anonymized data automatically through third-party tools such as Google Analytics to understand website performance and visitor behaviour.
3. How We Use Your Information
We use your information for purposes such as:
Responding to your inquiries or appointment requests
Sending updates and communications (if you’ve opted in)
Improving website content, functionality, and customer experience
We do not sell or share your personal information with third parties for marketing or unrelated purposes.
3. Embedded Content
Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Below you can find a list of the services we use:
The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy .
We may display embedded Instagram posts. Your IP address is not shared until you interact with the content. See Instagram’s policy here: Instagram Privacy Policy
Youtube
We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.
MailChimp
We use Mailchimp to manage our email newsletter and subscription communications. Mailchimp has its own cookie and privacy policies, over which we have no control. Your data is only shared with Mailchimp if you subscribe to our mailing list. See their privacy policy here: Mailchimp Privacy Policy
4. Cookies
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.
We use Google Analytics for anonymous reporting of site usage. No personally identifiable information is collected through this service. If you prefer to opt out of Google Analytics, you may use this link: Google Analytics Opt-out.
5. Who Has Access To Your Data
If you are not a client or prospective client of our site, there is no personal information we can retain or view regarding yourself.
If you are a client or prospective client that has voluntarily provided us with your information, your personal information can be accessed by:
- Drive Icons system administrators.
- Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
We do not sell or disclose your personal data to third parties for unrelated marketing purposes. Trusted service providers such as MailChimp and Google Analytics are used strictly to support necessary business operations.
6. Third Party Access to Your Data
We do not sell or disclose your personal data to third parties for unrelated marketing purposes. Trusted service providers such as MailChimp and Google Analytics are used strictly to support necessary business operations.
7. How Long We Retain Your Data For
We retain form submissions and contact details only for as long as necessary to provide service or until you request deletion. You may contact us at any time to request that your data be removed.
8. Security Measures
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
9. Your Data Rights
You have the right to:
Access and review your personal data
Request correction or deletion
Withdraw consent from communications
To make a request, contact us at: sales@driveicons.ca
10. Third Party Websites
Drive Icons may post links to third-party websites. These sites are not under our control, and we are not responsible for their content or data practices. Please review their privacy policies before submitting personal information.
11. Release of Your Data for Legal Purposes
At times it may become necessary or desirable to Drive Icons, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.
Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.
If you have questions about this Privacy Policy or how we handle your personal information, please contact:
Drive Icons
350 Hwy 8, Unit #1, Stoney Creek, ON L8G 4H4
sales@driveicons,ca
(416) 670-9343